PRIVACY POLICY
Purpose of Policy
Vakhraa is committed to respecting your privacy and protecting your personal information as per Indian privacy regulations, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Information Collection
We collect personal data you provide, which may include your name, address, email, phone number, payment details, account credentials, purchase records, and any other information you provide during website registration or transaction. When you browse the Website, certain technical information—such as IP address, browser type, time zone, operating system, and browsing activity—may also be collected automatically.
Lawful Basis for Processing
We process personal data in order to fulfill our contractual obligations, process payments, authenticate users, prevent fraud, provide customer service, and for legal compliance. Data may also be processed for sending marketing communications, subject to your right to opt out at any time.
Use of Cookies and Tracking
We employ cookies and similar technologies to enhance user experience, facilitate authentication, manage sessions, and analyze user interactions to improve our offerings. You may manage your cookie preferences via your browser settings, though some features may be affected.
Use and Disclosure of Information
Personal information is confidential and never sold or rented. Data may be shared with trusted third parties such as payment processors, logistics partners, and IT service providers only to the extent required for order completion, support, or regulatory compliance. We may also disclose data if required by law, regulatory agencies, or court orders.
Data Security
Vakhraa takes data security seriously, using SSL encryption, secure storage, strict access controls, and regular system audits to protect your data against unauthorized access, alteration, disclosure, or destruction.
User Rights
You retain the right to access, review, correct, or request deletion of your personal data, subject to applicable legal and contractual restrictions. You may also withdraw your consent for marketing communications at any time by contacting support@vakhraa.com.
Data Retention
Your information is maintained only as long as necessary to fulfill the purposes described above and as required by Indian tax and regulatory statutes.
Children’s Privacy
Vakhraa does not knowingly solicit or collect information from children under 18. If we learn that personal data from a child under 18 has been collected, we will promptly delete such data.
Changes to Policy
We may update this Privacy Policy periodically. Any revisions will be published on this page along with an effective date.
Grievance Officer
For complaints regarding this Policy or data privacy concerns, please contact: support@vakhraa.com